Piyush Pande

Background

About Piyush Pande

With over 17 years of experience in IT support and infrastructure, I am an incident management professional at BT, the leading communications services provider in the UK. I hold an ITIL certification and a higher national diploma in information technology, demonstrating my proficiency and knowledge in the IT domain. As an incident management professional, I am responsible for ensuring the timely and effective resolution of IT incidents, minimizing the impact on the business and the customers. I leverage my skills in service delivery, vendor management, and IT operations to coordinate with internal and external stakeholders, implement best practices, and optimize IT strategies. My mission is to drive service excellence, orchestrate robust solutions, and support the seamless and efficient technology landscape of BT.