Piyush Vora

Background

About Piyush Vora

I am a certified PMP®, MSP, ITIL, and CSM professional actively seeking opportunities in Project Management, Program Management, Business Systems Management, Global Customer Support Strategy, Business Transformation, and PMO leadership roles. With expertise in driving business transformation and operational excellence, I specialize in end-to-end project management, process improvement, and strategic enablement. I bring a proven track record in stakeholder management, risk mitigation, and delivering results through Agile, Waterfall, and Lean methodologies. My leadership approach emphasizes mentoring and coaching teams to foster a culture of continuous improvement and high performance. Specialties: Project & Program Management Business Transformation & Operations Global Customer Support Strategy & Enablement PMO Leadership & Consulting Agile, Waterfall & Lean Methodologies Risk Management & Mitigation Process Improvement & Six Sigma Salesforce Service Cloud Implementation Stakeholder & People Management Customer Experience (CX) & CSAT Mentoring, Coaching, and Leadership I am passionate about driving impactful change, optimizing business systems, and delivering exceptional customer experiences.