Pooja Agarwal
Client Success Analyst Ii at Sprypoint
Based in Charlottetown, Canada
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Seniority
Staff
Department
Customer/Client Service
Location
Charlottetown
Industry
Software Development
Company size
285
Contact information
Reveal Pooja's email and phone
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p•••••••@sprypoint.com
Phone
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Background
About Pooja Agarwal
As a Client Success Analyst, listening carefully to business users and colleagues to fully understand their needs, concerns, and requirements before providing solutions or recommendations. Provided responsive and effective support to end-users, addressing technical issues, answering inquiries, and guiding them through problem-solving steps. Previously, Also worked as a Customer Service Representative, where I handled customer inquiries and issues related to print-on-demand products and E-commerce. With a strong experience in e-commerce support, dedicated to providing exceptional service and fostering positive customer relationships within the online retail landscape. Proficient in addressing inquiries, resolving issues, and ensuring customer satisfaction in the dynamic e-commerce environment.
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