Seniority
Manager
Department
Operations
Location
Canada
Industry
Banking
Company size
96K
Contact information
Reveal Pooja's email and phone
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p•••••••@rbc.com
Phone
5 credits+1 ••• •••• ••••
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Background
About Pooja Chawla
Responsible for end to end customer service process, handling confidential financial data and providing in-depth analysis and solutions as per the requirements of the client in a provided time frame. Processing financial mandates with utmost accuracy and authentication checks as per the standard operating procedure of the process. A lead “go-to” person for new representatives for challenging calls, as one of the company’s mentor and trainer for both new and established employees. Simplifying the process by providing easy solutions for the bulk request received in less time and providing satisfactory results to the customer.
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