Pooja D.

Background

About Pooja D.

As the HR & Operations Lead, I thrive at the intersection of people, process, and purpose. With deep expertise in ISO 9001 & 27001 frameworks, I’ve led cross-functional operations spanning the entire lifecycle, I specialise in building people-first cultures, streamlining operational excellence, and ensuring regulatory compliance without compromising agility. Ensuring we’re always moving with intention. My biggest passion? People. I believe great products are born from happy, supported, and empowered teams. Whether I’m managing audits, planning hiring strategies, or setting up project delivery pipelines, my goal is always to make work smoother, smarter, and more human. About My Work I specialise in transforming internal chaos into structured clarity, setting up seamless systems, scalable people practices, and delivery frameworks that help innovative startups thrive. I work at the heart of product development journeys, right from onboarding clients with nothing more than an idea, to driving the velocity of product launches. Whether it's scaling hiring pipelines, setting up compliance for ISO 9001 & 27001, or building team cultures that actually work, I’m all about enabling the people and processes behind the product. Over the years, I've supported teams across India, Australia, and the Philippines, guiding transitions, stabilising ops for fast-moving startups. What I bring to the table: End-to-End Client & Team Onboarding HR Operations & ISO Process Alignment Performance Frameworks & Goal Tracking Culture Building & People Strategy Delivery Planning, Documentation & UAT Coordination Internal Communication & Escalation Management Post-launch Support & Workflow Optimisation What I Believe That empathy and structure are not opposites, they're the winning combo. That great delivery begins with clarity, not chaos. That hiring is not about resumes, it's about readiness, growth, and culture fit. That every product is only as strong as the team behind it. My Areas of Expertise #PeopleFirstLeadership #HROperations #ISO9001 #ISO27001 #OnboardingToDelivery #CultureBuilding #WorkflowDesign #StartupOperations Currently, I’m also channeling my energy into early-stage ventures focused on tech for good, especially those amplifying voices and opportunities for underrepresented communities across India. If you’re building something meaningful, navigating change, or just love conversations about better workplaces, I would love to connect! 🤝