Pooja Kamble

Background

About Pooja Kamble

Dedicated Senior ServiceNow Developer with a passion for optimizing IT service delivery through innovative solutions. With extensive experience in the IT Service Management (ITSM) module, I specialize in designing, developing, and implementing ServiceNow solutions tailored to meet organizational needs.Proficient in configuring and customizing ServiceNow ITSM functionalities, I leverage my expertise in Incident Management, Problem Management, Change Management, and Service Catalog Management to streamline processes and enhance service delivery. My skills extend to workflow automation and ServiceNow scripting (JavaScript, Glide, etc.), enabling me to automate workflows and drive operational efficiency.I excel in collaborating with cross-functional teams to gather requirements and design solutions that address complex business challenges. As a mentor to junior developers, I foster a culture of innovation and continuous improvement within the ServiceNow development team.With a proven track record of successful project implementations, I deliver high-quality solutions that exceed clients' expectations. My proficiency in ServiceNow integration and understanding of the ITIL framework further enhance my ability to deliver impactful results.