Pooja Nagdev
Enthusiastic Customer Service Representative | Navigating the Path to Leadership at British Council
Based in Thunder Bay, Canada
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Seniority
Other
Department
Other
Location
Thunder Bay
Industry
Non-profit Organizations
Company size
25K
Contact information
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p•••••••@britishcouncil.org
Phone
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Background
About Pooja Nagdev
With over 3 years of dedicated experience in customer service, I have developed a robust skill set in credit card services, retail, and operations. I possess a proven track record in effectively resolving customer issues, boosting client satisfaction, and optimizing operational processes. My expertise includes collaborating with cross-functional teams, driving process improvements, and training staff to achieve excellence. I am recognized for consistently exceeding customer satisfaction targets while maintaining high standards of operational efficiency. I am eager to bring my expertise to a dynamic team, where I can contribute to continued success and innovation.
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