Pooja Rawat

Background

About Pooja Rawat

A highly experienced IT Service Operations with a proven track record in information technology and services, specializing in ITIL, Azure Administration, vendor management, Intune, IT Finance. My technical proficiencies encompass customer service, technical support, remote desktop management, Active Directory administration, and service desk operations. I hold a Bachelor of Arts degree in English Language and Literature I possess a demonstrated ability to align strategic vision with operational execution, leveraging technical expertise and business requirements to deliver impactful results within complex, high-stakes projects. Committed to customer success, I focus on developing scalable and flexible solutions that drive commercial growth while addressing the evolving needs of the aviation sector. Fluent in English, I thrive in diverse, international environments and prioritize the establishment of strong, trust-based partnerships built upon shared objectives. Dedicated to mentoring and empowering teams to achieve their full potential, I foster a culture of continuous improvement, innovation, and customer-centricity. I am committed to close collaboration with clients to effectively navigate the dynamic challenges of the IT industry.