Pooja Rekwar

Background

About Pooja Rekwar

Operations Specialist- Proficient in Disbursement Underwriting, Legal Agreement Preparation, Customer Handling with OEA, and Client Dealing- Demonstrated expertise in Training and Quality Assurance within a fast-paced NBFC environment- Played a vital role in optimizing operational efficiency and ensuring compliance with regulatory standards- Instrumental in enhancing customer satisfaction and maintaining high-quality service standards- Successfully managed various aspects of operations, contributing to the overall growth and success of the organization- Provided exceptional customer service across various channels, ensuring client satisfaction and retention- Developed strong relationships with clients, resolving queries and concerns in a timely and efficient manner- Consistently met and exceeded performance metrics and targets, showcasing dedication and proficiency in customer service- Acted as a key liaison between customers and the company, effectively communicating solutions and ensuring a positive customer experience- Received commendations for professionalism, problem-solving, and attention to detail.