Pooja Seebaluck

Background

About Pooja Seebaluck

Motivated, systematic, solution-focused, and team-oriented System Analyst / Programmer. I am a technically sophisticated ERP professional with substantial experience delivering 1st, 2nd, and 3rd line support including SQL database management. I have a track record of streamlining technical operations/issues, troubleshooting system issues, running SSIS packages, and generating cubes using Cognos 8 Powerplay Transformer. Furthermore, I demonstrated expertise in the configuration and implementation of various modules in financial and accounting ERP. Moreover, I am skilled at training and developing new joiners to drive corporate functionality while accomplishing organizational objectives in line with company standards and policies. I am also adept at handling an organization’s service desk in a fast-paced environment while adhering to established SLAs to achieve customer satisfaction and company objectives.In addition to the above, I am instrumental in identifying, analyzing, and mitigating technical bugs and loopholes in a timely and proactive manner to ensure a smooth flow of business operations. Also, I possess excellent interpersonal, organizational, and communications skills which I leverage for forging and fortifying professional relationships with colleagues, management, and stakeholders.