Seniority
Director
Department
Other
Location
Canada
Industry
Banking
Company size
96K
Contact information
Reveal Poojan's email and phone
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p•••••••@rbc.com
Phone
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Background
About Poojan Mitra
Goal Oriented, high energy, senior technical services executive with demonstrated experience in enhancing customer experience, managing and building world class high performance teams, highly complex Technical service operations including Application Support, Technical Support, implementation services and training. fierce customer advocate, Adept at creative problem solving, operational excellence, Project execution, building talent Specialties: PMI certified Project Management professional Technical Service/support management Operations management Building highly technical teams Employee Development and talent retention Building customer relationships Knowledge Management Partner and Vendor Management ITIL processes Quality Improvement
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