Poonam Soni
Senior Buisness Analyst at Bank Of Canada
Based in Ottawa, Canada
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Seniority
Staff
Department
Other
Location
Ottawa
Industry
Banking
Company size
2.5K
Contact information
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p•••••••@bankofcanada.ca
Phone
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Background
About Poonam Soni
IT Professional with over 4+ years of strong experience in performing system testing and application support tasks such as incident resolution, scheduling new software release by considering operational risks, implementing change management process, following up on escalation from clients and preparing support documents to management teams within the retail industry. Possess strong knowledge of application support processes, troubleshooting of incidents/tickets, conducting data management by executing daily batches and routines. Proficient in Microsoft office suites such as Excel, Word and PowerPoint. Hands - On Experience on Testing Tools such as Selenim, JIRA and Zephyr. Knowledgeable in Microsoft SQL server querying, creating PowerShell scripts Experience in working Agile environment.
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