Prabakaran Jayakumar
Senior Consultant at Infosys
Based in Calgary, Canada
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Seniority
Staff
Department
Information Technology
Location
Calgary
Industry
IT Services and IT Consulting
Company size
366K
Contact information
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p•••••••@••••••.com
Phone
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Background
About Prabakaran Jayakumar
As a Senior Consultant at Infosys with over a decade of IT industry experience, my work focuses on enhancing IT operations management (ITOM), AIOps, and observability through innovative, AI-driven solutions. Skilled in platforms like Dynatrace, LogicMonitor, Grafana, ServiceNow, and Splunk, I collaborate with diverse teams to optimize IT performance, reliability, and service delivery across industries. Leading initiatives, I design and present tailored roadmaps, conduct technical assessments, and deliver impactful product demos. My expertise spans automation, monitoring, and SRE strategies, enabling organizations to streamline processes, reduce incidents, and elevate user experiences. With ITIL-certified proficiency, I ensure compliance with industry best practices while driving operational excellence.
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