Prabin Chhetri

Background

About Prabin Chhetri

A seasoned professional with more than 16 years of extensive experience in various roles including Senior System Engineer, System Administrator, System Analyst, and Senior IT Support Specialist. Specialized in Wintel, Backup, Data Centre Operations, and introductory engagement with Microsoft Azure, showcasing a broad skill set and technological proficiency. •Demonstrated excellence in client support, major issue resolution, software upgrades, and technology installation requests, catering to executive leadership and corporate environments. •Hands-on expertise in the deployment and maintenance of critical data center equipment, including Racks, PDUs, Servers, Storage, Switches, and Environmental Monitoring Systems. •Exceptional capability in diagnosing and resolving intricate hardware and software problems, maintaining compatibility, and optimizing performance. •Deep knowledge in backup tape rotations, server monitoring, repair & and recovery, and performance tuning to ensure data integrity and availability. •Excelled in planning and execution, process improvements, cost-efficiency analysis, and technology recommendations, reflecting strategic thinking and innovation. •Managed comprehensive security measures across network, desktop, and data center environments, upholding compliance with industry best practices. •Skillful in implementing new technologies, software upgrades, OS patches, and system configurations, staying abreast of cutting-edge IT and telecom solutions. •Assisted in basic support and troubleshooting of Microsoft Azure environments, working in conjunction with cloud support teams to ensure seamless service and alignment with organizational requirements. •Committed to delivering top-tier support to diverse clients, guests, and internal users, cultivating lasting relationships and customer satisfaction. •A focus on continuous learning and adaptation to new technologies and methodologies, aligned with future strategies, planning, and service-level improvements. •Experienced in maintaining Data Centre environmental and monitoring equipment, scheduling hardware upgrades, and server maintenance. •Leveraging diverse experience across multiple locations including Dubai and Canada, reflecting a unique blend of adaptability and global insights into technology solutions.