Prachika Modi

Background

About Prachika Modi

Certified in six sigma & CSM® with close to 12 years of experience in Ecommerce, Risk Management, operations, stake holder management, tool development, product management and data analysis.• Worked as Single Threaded leader for Market place Abuse team, Buyer abuse team at Amazon for global teams and acted as liaison between Business leaders, Tech teams & Ops team. • Product launch for operational team and creating processes for migration from one platform to new platform using Agile methodology. Working with development teams in gathering user stories, Sprint planning, Managing product backlog, UAT testing and managing prioritization of bug fixes based on impact. • Demonstrated experience in the practical implementation of the detailed project plan for transition and set up of the operation site in Cape town (South Africa)• Green Belt Six Sigma Certified – from Indian Statistical Institute (ISI), Bangalore and Hands on experience with tableau. Created dashboards for tracking system defined metrices as well as audit driven metrices. • Expertise in owning the project from end to end – building charters, data analysis, root cause analysis, impact gathering, getting approvals and driving action items and building control mechanism to sustain the improvement and smooth flow.• Working with business stakeholder to launch new policies and enforcements for 3P sellers, creating process for execution, reporting and building SOPs for investigation across global sites.• Providing end to end fraud and risk mitigation solution (Tools, SOPs and process improvements) for supply chain, business processes and operations.• Defined and baselined metrics for internal as well external customers.• Worked on creating exceptions in supply chain for Ecommerce risks such as 3PL fraud, Customer Frauds, WH fraud.