Pradeep Singh
Head Services at Yaantra By Flipkart
Based in Faridabad, India
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Seniority
Manager
Department
Other
Location
Faridabad
Industry
Information Technology and Services
Company size
404
Contact information
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p•••••••@yaantra.com
Phone
5 credits+91 ••• •••• ••••
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Background
About Pradeep Singh
Result-oriented professional with nearly 2 decades of experience in After-sales Service Operations, Escalation Management, Process Development, Vendor Negotiation, Budgeting and People Management Directing productive cross-functional teams using interactive and motivational leadership that spurs people to willingly give excellent results Skilled in managing service operations with profitability, forecasting and executing them in a given time frame Track record of travelling extensively for conducting training programs & evaluation of all centres at PAN India level and Overseas like Singapore, Dubai & Tokyo (Japan) in Solectron EMS India Limited (Later Flextronics) Pivotal in strategizing the long term business directions to ensure maximum profitability in line with organisational objectives Hands-on experience in monitoring customer service operations along with implementation of various techniques for improving the process operations along with cost effectiveness An enterprising leader with skills in leading personnel towards accomplishment of common goals
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