Pragati Shaw

Background

About Pragati Shaw

As a dedicated and passionate Assistant Restaurant Manager with a passion for delivering exceptional dining experiences, I bring a unique blend of leadership and industry expertise. My expertise includes- Restaurant operations management - Team leadership and development - Customer service and relations - Menu planning and development - Wine and spirits knowledge (WSET Level 2 Award in Spirits) In my current role at The Park, Kolkata, I assist the Restaurant Manager in overseeing daily operations, leading and developing a high-performing team, and driving sales growth and revenue optimization. My duties and responsibilities include- Assisting in managing restaurant operations, including food and beverage quality, safety, and presentation - Leading and developing a team of servers, bartenders, and hosts/hostesses - Enhancing customer satisfaction and loyalty through personalized service and engagement - Managing inventory, labor costs, and other operational expenses - Collaborating with the culinary team to develop menus and promotions - Maintaining a high level of knowledge about wine, spirits, and cocktails to enhance customer experience I'm passionate about creating memorable experiences for our guests and driving success for our restaurant. Let's connect and explore opportunities to grow and learn together!