Prakash Savalagi
Senior Business Unit Service Manager at Lava International Limited
Based in Hyderabad, India
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Seniority
Manager
Department
Other
Location
Hyderabad
Industry
Telecommunications
Company size
4.7K
Contact information
Reveal Prakash's email and phone
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p•••••••@lavamobiles.com
Phone
5 credits+91 ••• •••• ••••
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Background
About Prakash Savalagi
Having around 18+ yrs of experience in the field of after service Support of telecom products; has emphasized on team work and Business development focused on continued customer satisfaction while contributing maximum effort to the company’s profitability. Specialties: Designing & Driving the After Sales Service - Over 18 years of experience in Tech. Support / Customer Service / Quality Assurance- Design & implementation of strategies and programs for increasing customer satisfaction- Experienced in providing technical support & product training to ASP/ASC/ESM of outsourced Agents- Adept in handling pre-launch & post-launch testing of new GSM and CDMA Phones- Experienced in improving service revenue, eliminating wastes and reducing service cost of the repair to achieve the service profitability targets- Proven track record of developing and implementing work instructions/ repair procedure in the previous organisation; Fly Mobiles.( Meridian Mobile Pvt Ltd )- Excellent communication, analyzer and problem solving skills
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