Prakash Thangavel

Background

About Prakash Thangavel

Having 19+ years of hands-on experience in web application Development & support, release & environment management in Banking & Finance domain. 6+ years of experience in supporting Legal and compliance management applications in Banking Domain. Certified Project Management Professional. Have good hands on experience in wealth management and Asset management related applications and its terminologies. Hands on experience in Actimize banking tool. Vast experience in various key areas required for production support like stakeholder management, continual service improvement, risk/audit management, team management, capacity management, incident reduction, manual task optimization, monitoring and disaster recovery. In-depth knowledge in Oracle database architecture & data replication technologies. Hands on experience in identifying & fixing application downtime related issues to ensure high availability of business critical web applications. Have solid track record in implementing continuous service improvement plans to improve productivity of support team. Thorough understanding of Incident, Problem, Release and Change management processes. Management of day-to-day priorities and oversight of the front office support function. Provide leadership and direction to the team. Rich experience in preparing & conducting service review meeting with senior management on quarterly basis.