Pranav Kashikar

Background

About Pranav Kashikar

Customer service focused Implementation/Technical Support Specialist with more than 6 years career experience in support and help desk environments. Good knowledge of Banking Procedures, Corporate Accounting, Presentations and Sales, Finance and Accounting, Customer Request Handling, End User Support, etc. Work well independently or in a group, providing all facets of banking and technical support and/or help desk role. Adept at utilizing a variety of computer software platforms to manage accounts and maintain customer service notes. Maintains a growing library of information on current banking products and tracks the trends that will lead to new offerings. Experienced and knowledgeable Information Technology professional and having a strong accounting and finance background seeking to contribute acquired skills. Skilled to work on various bug tracking software product and services such as Mantis Bug Tracker, Bugzilla, Jira, etc. Ability to analyze and resolve issues efficiently and effectively with strong analytical and logical skill, can come up with innovative solution.