Verified recordSoftware Development

Pranav Rana

Product Support Engineer at Arborgold Software

Based in Jalandhar, India

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Seniority

Staff

Department

Engineering

Location

Jalandhar

Industry

Software Development

Company size

Contact information

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p•••••••@arborgold.com

Phone

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+91 ••• •••• ••••

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Background

About Pranav Rana

I am a seasoned Support Engineer with over 12 years of experience in the technology space, specializing in SaaS products, web development, and customer support. My career has been defined by a passion for solving complex technical issues, a commitment to delivering exceptional customer experiences, and a drive to bridge the gap between technology and its users.Starting as a Web Developer at Kayako Infotech, I honed my skills in backend and frontend technologies, including PHP, MySQL, JavaScript, and CSS. Over the years, I transitioned into technical support roles, where I discovered my talent for troubleshooting, API integrations, and communicating complex solutions in a user-friendly manner.I’ve worked with leading companies like Jotform, Automattic (WordPress/WooCommerce), and Membership.io, where I’ve consistently delivered value by resolving client issues, streamlining support processes, and collaborating with development teams to enhance product performance.

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