Prasad Iyer

Background

About Prasad Iyer

As a Business Owner of Industrial Textiles, continuous learning is in progress. We manufacture 100% Cotton Canvas and Cotton blend fabrics for Industrial applications. Our manufacturing unit is based in Belagavi, Karnataka and caters to a few Indian and International clients. Shree Ganesh Enterprises is a Partner for all your industrial technical textile requirements We manufacture quality fabrics, that are customized to our client specifications followed by stringent inspection, packed neatly and delivered to your doorstep on time. I am looking forward to partnering with B2B companies that use Cotton Canvas and Cotton blend fabrics as raw materials. Do visit us at to know more. Previous Corporate Experience An Operational Leader with two decades of expertise of adding value by facilitating timely and improved delivery of services through performance management, team coaching, continuous improvement and process compliance. I am passionate about fueling exceptional Customer and Employee experiences by being a Change Agent through process enhancement, digital transformation, operational excellence, and program management. A Strategic Consultant to Client Delivery engagements, i can perform in Individual Contributor role. An Innovative Visionary Leader, driving excellence across Operations, Customer Support, Customer Success, Quality, and Automation. KEY ACHIEVEMENTS 1) Directed a global support team of 100, overseeing delivery, performance appraisals, and driving customer engagement. 2) Developed a proactive churn prevention and customer engagement framework through the creation of a comprehensive maturity assessment model. 3) Showcased the indispensable AI capabilities within products to enhance their value proposition. 4) Established an organizational center of excellence for RPA, driving a pervasive culture of automation. 5) Successfully program-managed a data center migration project resulting in $2 Mn in savings for the organization. 6) Successful in seamless integration and migration projects of CRM tools, oracle upgrades, data centers, and engineering teams. 7) Generated significant efficiency gains of 10-15% through expert Lean consulting. Overall, my passion for delivery excellence, combined with my expertise in process enhancement, digital transformation, and program management, allows me to consistently deliver exceptional results for both customers and employees alike. Do reach me out at: ptiyer78@hotmail.com |+91 9945313829