Prasanth Konada

Background

About Prasanth Konada

About Me:I am an IT professional currently pursuing a Masters of Computer Information Systems, with a background in Computer Science Engineering from Andhra University College of Engineering. My passion lies in leveraging my technical proficiency and customer service skills to ensure seamless IT operations and contribute to the overall success of the team. Technical Skills:Operating Systems: Windows 10, LinuxApplications: Microsoft Office 365, Active DirectoryProgramming Languages: Python, Java, SQL, C, C++, HTML, CSSTools: Selenium (JS), JMeter, Tableau, PowerBIConcepts: Networking, Security Professional Experience:I have experience as a QA Engineer at HealthEdge, where I provided first-line support to clients, resolving a range of IT issues and maintaining high levels of customer satisfaction. My role at Navitechno Software Ltd involved handling multiple customers at an IT consultancy, providing general IT support, and resolving technical issues. Soft Skills:I pride myself on my effective communication, high levels of organization, meticulous attention to detail, and strong ability to present and explain technical information to a non-technical audience. Objective:I am eager to bring my unique blend of skills and experience to a dynamic and innovative team, where I can continue to learn, grow, and contribute to the success of the organization. I am particularly interested in roles related to IT support, service desk technician, and other customer-facing IT roles. Let’s Connect!I am always open to connecting with fellow IT professionals, recruiters, and anyone with an interest in technology. Feel free to send me a connection request or a message if you would like to network, discuss potential opportunities, or simply chat about the latest trends in technology!