Prasanth Pamujula
Senior Software Engineer at Neev Systems
Based in Hyderabad, India
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Seniority
Staff
Department
Information Technology
Location
Hyderabad
Industry
IT Services and IT Consulting
Company size
196
Contact information
Reveal Prasanth's email and phone
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p•••••••@neevsystems.com
Phone
5 credits+91 ••• •••• ••••
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Background
About Prasanth Pamujula
I possess a well-rounded skillset in Zendesk, encompassing both administrative and development capabilities. As a Zendesk admin, I excel at configuration and management tasks, ensuring a smooth operation for agents and customers. My expertise includes user management, customization (branding, workflows), ticketing system configuration, and integrations with external tools. I'm also proficient in maintaining data security and access control.Furthermore, my developer background empowers me to extend Zendesk's functionality. I can leverage the Zendesk API to build custom apps, integrations, and automations. I'm familiar with the Zendesk App Framework (ZAF) for in-platform development and adept at creating custom reports and dashboards to extract valuable insights from Zendesk data.
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