Prasanth Puliakottu

Background

About Prasanth Puliakottu

I am a seasoned professional in Information & Communication Technology. Passionate about Digital transformation and enabling business with technology & digital solutions, building User Experience and Data Analytic based decision modelling. Experience in building the retail e-com product from scratch and revenue generation. With good experience in IT sourcing & outsourcing to India, contracts, negotiations, procurement, outsourcing, and supplier management. Digital Transformation • Build and transforming B2B traditional business with Digital Online platform. • Build and running Retail platform and business • AI-based chatbots and customer engagement for Support, engagement, transaction automation. • RPA and OCR solution for Business Process automation • Digitization of Partner (Vendor), Logistic and SCM, Travel, and Tour management, Document/Contract management • Industry 4.0 model –Connected Plant Management System & Supply Integration. • Group Level Website, Social media & Digital marketing. Build and Run - Shared Back-office Center: • Build and head a Shared Center (HR/Financial/SCM/IT) with 100 FTE to support entire business back-office operations. • ODC setup in India and Outsource IT • Consolidated IT to Support Global Business across all continents. Build and run about 25+ FTE centre from Bangalore, India. Data & Analytic Programs: • Procurement predictability • Online revenue using eCommerce for B2B Customers. • Building Data Analytics and Big Data for future profitability. Technology, ERP, Business Applications & Security practices • SAP S/4 Hana on AWS, Global ERP roll-out from scratch (SAP, SAP-HANA, Success factor, Dynamics. LN Infor) • Global Dashboards and Reporting Implementation (SAP BI, Power BI, Qlik view, SAS) • Build and Deployment - CRM and SCM Logistics System focusing Consumer market. • Setup IT Governance & Obtained ISO 27001 with strong IT Policy deployment and robust BCP. • New technologies for collaboration: Launched Facebook@Work first in India & Google Apps.