Prasantha Silva

Sw App Cloud Tech Support Associate Manager at Accenture Australia

Based in Melbourne, Australia

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Seniority

Manager

Department

Information Technology

Location

Melbourne

Industry

IT Services and IT Consulting

Company size

2.3K

Contact information

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Email

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p•••••••@accenture.com

Phone

5 credits

+61 ••• •••• ••••

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Background

About Prasantha Silva

Performing as Infrastructure Technical Support Specialist at Accenture and having over 23 years of experience in ICT industry with specialized skills in data centre infrastructure and with 11 years industry experience at Accenture. Having a wide range of skill sets and experience of Telecommunications products such as Ribbon SBC, AVAYA, Samwin, ASPECT, Nortel and AV Products – (CISCO/Cyviz and Microsoft Surface Hubs), Call Management System (CMS), Voice recording Systems – (Nice, Verint & Thalas), Octel Voice mail system, Cisco, Provisioning SFB & Teams Phones using cloud based Unified Communication device Management solutions(Poly Lens/PDMS/UDM), Microsoft SFB & Teams Enterprise Voice and Teams. Solution focused, passionate about delivering quality work with customer satisfaction and committed to work long hours during times of crisis to stabilize the systems/infrastructure.

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