Prasenjit Dutta

Background

About Prasenjit Dutta

Presently associated with Cognizant Technology Solutions, Kolkata as Infra. Technology Specialist, thereby extending technical support for datacentre solutions. Technical expertise entails Server, Storages, Switches, VMware ESXi Virtualization Technology, Citrix Desktop Vertualization, RSA Security, EFT, ControlUP, Logic Monitor,Service Now and Microsoft Azure. Acquired knowledge of Datacenter Servers, Storages and Virtualization. Gained exposure in designing, developing, implementing and documenting moderate to complex technical solutions and ensuring deliverables are high quality and meet business expectations. Experienced in extending technical/customer support services on technologies like server, storage, virtualization, data centre consolidation, networking, backup and so on. Troubleshot/escalated Enterprise System related issues and implemented storage standards for all onsite, DR and cloud datacenters. Expertise in dealing with onsite and remote clients; an effective communicator & technical leader with strong analytical, problem-solving & organizational capabilities. Performed software support such as software updates, configurations, client installation, database monitoring, and backup solution. Resolve application queries and incidents, Application Installation, configuration, application performance tuning.