Prashant Rao

Background

About Prashant Rao

As a customer-oriented hospitality professional with 17 years of experience in restaurant management, including operation management and F&B service management, I am proficient in managing the entire gamut of restaurant operations, meeting guests from different parts of the world, and getting acquainted with their food likings. I am adept in enhancing services by implementing best global operating practices to provide quality guest service while maintaining high standards of food and service. My proven track record of maximizing guest satisfaction and profitability while presenting a positive and fashionable image of the business, coupled with my extensive knowledge of health & safety, environmental health, and legal requirements, make me an asset to any team. As a persuasive communicator and relationship builder, I am characterized as a visionary who organizes training & development sessions for employees in various areas, including menu items, to develop and strengthen their current performances and prepare for future advancement. I have worked as a Beverage Operations Manager at ADH | Conrad Resort Maldives at Rangali Island, Beverage Consultant (Task Force) at Park Hyatt Resort Maldives (reopening), Assistant Outlets and Beverage Manager at Four Seasons Hotel & Private Residences Bengaluru (preopening), Beverage Manager & Head Sommelier at Dhigali resort Maldives, F&B Team Leader & Sommelier at Soneva Jani Resort Maldives (preopening), Resort Wine Guru at Anantara Cluster Island Resort & Spa Maldives, F&B Captain & Sommelier at Four Seasons Resort Maldives at Landaa Giraavaru, and Mixologist at Shangri-La Resort Maldives at Villingili Island. I hold a Bachelor’s Degree in Hospitality & Hotel Administration and am certified as a Wine & Spirit Education Trust Level 3 in Wines and a Certified Sake Sommelier from the Sake Sommelier Academy. I am committed to delivering exceptional results and developing innovative ideas to drive growth. Area of Expertise F&B Management | Beverage inventory management | Staff training and development | Menu development | Cost control and budgeting | Quality control and assurance | Vendor and supplier management | Customer service | Compliance with health and safety regulations | Sales and marketing | Event planning and execution | Beverage equipment maintenance and repair | Team management and leadership | Strategic planning | Performance analysis and improvement | Continuous process improvement