Prashant Sampathkumar

Background

About Prashant Sampathkumar

Objectives: To grow in a technical leadership position taking on bigger challenges and initiatives and play a larger role in the success of the business.Skills & Abilities:• Leverage keen analysis, insights and team approach to drive organizational improvements and implementation of best practices, adept at working in high pressure environments with strict deadlines and multiple deliverables.• Recognized for driving high-value revenue and profit gains and improved organizational productivity and performance. • Recognized for strategic planning, identifying and pursuing new business opportunities leading to sales growth.• Achieving all Client SLA targets on a daily and monthly basis as per the SOW.• High-performing professional with experience in optimizing business operations while managing and understanding competition, consequently achieving and providing high productivity standards.• Experience of leading large teams over multiple locations and managing both performance and P&L responsibility• Managing customer satisfaction and support experience for customers• Product Improvement and Supportability• Escalation and communication management.