Prashanth Prash Vedartham

Background

About Prashanth Prash Vedartham

I am an IT professional with overall 14+ years of international experience primarily in IT Service Management (ITSM), specialising in Incident and Problem Management, now seeking newer career avenues with my 2+ years of NZ work experience. Being passionate about strategy and planning, I focus on best-of-breed planning to reduce re-work, enable scaling, pre-empt issues before they arise, and thrive in environments providing a good balance of autonomy and delegation. I am eager to find early career roles in Strategy & Planning, Enterprise Architecture, Project/Program Management, or Business Analysis in New Zealand or the APJC region to positively contribute to organisations while growing my career.My career spans across financial, healthcare, and IT sectors in large global enterprises, where I have focused on customer experience and service delivery. In 2024, I completed Master's of Digital Business with First Class Honours from Waikato Management School, gaining investigative knowledge of digital trends and innovations (including the impact of AI in our daily lives). In my career, I have been particularly drawn to the impact of causal analysis, cloud technologies for their ease and scale, data visualisation and people leadership roles. I am eager to learn and upskill AWS, Azure and other cloud platforms, cyber and AI and eager to leverage my ITSM background and recent academic achievements to drive organisational success. In summary, I bring extensive ITSM experience, academic insights in digital business, and a passion for emerging technologies to contribute to continuous improvement, collaboration, and sustainable business goals.Open work visa until 2027 | NZ Class 1 full driver's license holder.**Key strengths:**- Strong focus on IT consumer experience and service delivery- Clear communication, listening, and problem-solving skills- Trustworthy, fostering workplace relationships, and sharing knowledge- Positive team attitude, work ethic, and commitment to continuous improvement- Proficient in client, vendor, and stakeholder management- Organised, detail-oriented, and responsible.