Prasobhan Man Pradhan

Background

About Prasobhan Man Pradhan

I am a highly motivated and experienced IT professional with a passion for providing excellent customer service. I have a proven track record of success in coordinating service delivery, troubleshooting technical issues, and managing IT projects. I am proficient in a variety of IT tools and technologies, including ServiceNow, BMC Remedy, Autotask, and Bullhorn. I am also a strong communicator and have excellent interpersonal skills.In my role as a Service Delivery Coordinator, I am responsible for coordinating the delivery of IT services to a large customer base. I worked closely with stakeholders to ensure that services were delivered on time and within budget. I also managed a team of field technicians and ensured that they were able to resolve customer issues in a timely manner.In my role as an IT Support Specialist, I am responsible for providing technical support to a variety of users. I troubleshoot technical issues, install and configure software, and deploy new hardware. I also provide training to users on how to use IT systems and applications.I am a highly motivated and results-oriented individual with a strong work ethic. I am confident that I have the skills and experience necessary to be successful in a Service Delivery Coordinator or IT Support role.