Prasoon Sharma

Background

About Prasoon Sharma

With a background in IT, telecommunications, and bespoke web development, I have over 16 years of experience as an Agile Project Manager and am a results-driven Business Analyst with excellent investigative, problem-solving, and decision-making abilities. I have a practical technical background as a software engineer with a blend of functional and technical competence since the beginning of my career. I identify myself as an authority in business cases, communication, and product delivery from inception to user/customer experience validation. My extensive knowledge spans across multiple business domains, encompassing digital solutions and self-service API interfaces. I take pleasure in providing facts in a simple and straightforward way. Specialties: • Business Analysis/Consulting • Business Transformation • Internal/external stakeholder management • Digital transformation programs • Customer-facing ebonding proposals and automation programs • As-Is and To-Be business processes analysis and design to identify alternative solutions to improve efficiency, and effectiveness and leverage existing processes • API implementation: feasibility study, design, development and configuration • TMF compliance API • Data Analytics • Data Analysis • Process Engineering • Project Design • Learning-by-doing approach • Strong experience in SDLC, both Waterfall & Agile methodologies •