Prateek Sarkar

Background

About Prateek Sarkar

An Experienced technocrat with a demonstrated history of working in the information technology and services industry. Skilled in Server Administration, Microsoft Exchange, VMware, Cloud Foundry, Active Directory and Domain Name System (DNS). 12 years of experience in administration of Virtual Infrastructure with VMware and Windows systems. Good troubleshooting skills in VMware, Windows server and MS Exchange domain. Have expertise in implementation and configuration of VMware, Windows Servers and MS Exchange. Good experience of Remote Infrastructure and Technical Support for US clients. Good understandings of IT support processes and ITIL framework. A team player with good leadership qualities in and experience in managing projects, teams and task assignments. Onsite experience in managing and implementing VMware & Cloud Foundry, and executing Exchange migration from 2007 to 2013. Provide solutions to RFPs for presale and sales work. Manage the Support CoE group for the org. to perform SWOT analysis, process improvement recommendations, new application/technology implementation from running a POC to Prod, and putting them on new case studies.