Prathamesh Jadhav

Background

About Prathamesh Jadhav

Experience- Current Assignments- 1. Finacus Solution Pvt. Ltd. Operation Sr.Manager since May 18 to July 18 Key Responsibilities Had been handling billing related issues for the customers Inter departmental communication to ensure smooth business To understand the need of the clients and company alike, and manage the customers’ portfolio - ensuring sales and profitability Handling entire operations of different payment systems with complete integrity & professionalism. Assisting Sales team & promoting sales through services. Keeping a close check on Competitors & ensuring best services to the clients with optimum level of profitability. Coordinating with NPCI (National Payment Corporation of India) to ensure all the clients are compliant with all up to date circular & directives from the governing bodies of banking. Monitoring project initiation & timely completion of the projects through systematic follow up. Keeping a close eye on new developments in the banking sector from NPCI to offer new products & services launched by them from time to time to our new & existing customers. Initiatives Initiated integrated Training programs on customer services & personality development for the implementation department. Started a timely skip level sessions to understand the challenges at the first line of business & ensuring transparency of thoughts at different levels. Started the e-learning & classroom training for new hires on projects & system. Periodical review of all the departments to ensure adherence to timelines defined for each department.