Prathima Tr

Background

About Prathima Tr

As a Subject Matter Expert with over 6 years of experience in the wellness and digital health industry, I specialize in team training, quality assurance, client retention, and performance management within scalable wellness programs. During my time at HealthifyMe, I led the onboarding and mentoring of 25+ coaches, optimized evaluation processes for over 35 team members, and contributed strategic insights that improved service quality by 15% and client satisfaction by 10%. I also played a key role in weekly performance reviews, data tracking via Excel tools, and product feedback loops for UI/UX improvements — helping align coach performance with organizational goals. I was proud to receive Best SME – Yoga (2023 & 2024) for my leadership, initiative, and consistency in maintaining high client retention (90%) and revenue targets. In the absence of a team lead, I successfully managed operations and ensured 100% revenue delivery. With a foundation in yoga therapy (MSc, Pre/Post Natal Certification), my subject matter expertise extends beyond instruction — into process design, coach competency audits, and scalable knowledge-sharing systems. I'm passionate about integrating wellness with data, systems, and strategy to deliver impactful results in dynamic environments.