Pratik Keni

Background

About Pratik Keni

I am a Business Development and Client Relations professional with over 9 years of experience in the HealthTech, SaaS, and Hospitality industries. Throughout my career, I have empowered companies to achieve remarkable growth through strategic partnerships, effective sales strategies, and a deep commitment to customer success. My strength lies in cultivating authentic relationships, whether in B2B or B2C contexts, and aligning client needs with overarching business objectives. I have been fully engaged at every stage of the customer journey, from lead generation and account management to resolving customer issues and enhancing retention. I embrace collaborative efforts with teams across product, marketing, support, and technology to ensure seamless operations and accomplish ambitious goals. In terms of tools, I am proficient with CRM, live chat platforms such as Tawk. I have orchestrated digital learning experiences through Learning Management Systems (LMS). I am passionate about harnessing AI-based tools to elevate productivity, streamline communication, and optimise sales funnels. Currently, I am seeking remote or hybrid roles in Business Development, Customer Success, Account Management, or Client Strategy, where I can drive results while creating lasting value for customers and the business. Let’s connect if you are searching for a proactive, driven individual who thrives in dynamic, growth-focused environments.**Key Skills:**- Business Development - Customer Success - Client Strategy - CRM (HubSpot)- AI Tools - Lead Generation - Customer Support - Cross-Department Collaboration - Account Management - Digital Sales - SaaS - LMS - Tawk. to