Pratik Rathod

Background

About Pratik Rathod

An enthusiastic professional offering over 5+ years of IT experience; aspiring to establish a career in a growth oriented organization to utilize acquired skills and knowledge in achieving organizational goals, while attaining personal and professional growth which provides an opportunity for enhancing learning graph and career advancement. • Completed Master’s degree in Electrical Engineering with specialization in Networks & Security from Stevens Institute of Technology, NJ • Strong technical aptitude with high competence in F5 BIG-IP Load Balancing, Network Infrastructure, Cisco engineering, IP Addressing, Sub-netting, TCP/IP, Data Visualization using MicroStrategy, Tableau, data wrangling with SQL, and predictive analytics using statistical/machine learning concepts • Expert understanding of ITIL Process framework, Change Management (SME), Risk Management, Incident Management, Process Improvement and Project Management skills • Strong analytical skills coupled with an impressive commitment to excellence. • Proven ability to work with a ‘sense of urgency’ in order to meet critical deadlines and operational excellence • Demonstrates accuracy and thoroughness in all areas of responsibility • Learns from and adapts to changing demands and requirements easily with optimistic attitude • Escalates, discusses, and debates issues that present risk to customers/clients and/or the company • Maintains a strong focus on making it easy for clients/customer needs met by connecting with them and resolving their issues in courteous and timely manner • Excellent customer service and interpersonal skills with the ability to build partnerships across all teams and levels • A strong team player who works constructively to resolve disagreements, accomplish team goals and maintain positive work relations