Prawin Pr

Background

About Prawin Pr

I am good at financial related to credit cards. • Managed new project dealing with Deposit accounts. • Good at maintaining good accuracy while I am processing. • Well known in QCs for the users and providing trainings to the new joiners. • Good and well known in the Processes: Balance Transfers to On-US or Off-US banks, Processing/posting the payments, Processing Returns, Processing Fee adjustments, Works with Financial Institutions to provide benefits to the clients, Clearing the entries, Autopay Related, Clearing the outstanding GL’s, clearing outstandings, SCRA processing, • Good at processing/clearing returns – Checks, autopay, Online payments for bankcard and Constant credit accounts, savings account and clearing the entries. • Created and managed many trackers from offshore and offshore side. • Knows full Processing and functioning of Secured Credit Cards. • Managed many meetings with onshore for process updates and trainings for the development of team. • Manage accurate level of SLA (TAT and Accuracy) on processes. • Maintaining queue reviews to avoid SLA’s and assigning the works/trainings to the teammates. • Good at posting/reversing payments from Deposit accounts/savings account/ Mortgage loans/ Retail loans/ Business loans/ Bankcard accounts. • Being Accurate and punctual in Reporting. • Knows how to prepare Scorecards, Audit tracker, created Dashboards. • Attended onshore meetings MBR (Monthly Business Review) for the status of team and growth of the team by getting new businesses. • Conducted one-on-one with the teammates to discuss and prove their performances.