Preethal Jayadevan
Software Developer at Protracked
Based in Karthikapally, India
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Seniority
Staff
Department
Information Technology
Location
Karthikapally
Industry
IT Services and IT Consulting
Company size
23
Contact information
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p•••••••@protracked.in
Phone
5 credits+91 ••• •••• ••••
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Background
About Preethal Jayadevan
Responsible to develop telecom based products and different cloud services. Live Call Reports - Designed and Developed modules which are Dashboards, Terminations, DID numbers, IVR reports and Manage system for Admin panel. News feed and Staffs profile for Re-seller Panel. Speak on Cloud Services - Developed services for Leads and Tickets which are populated from the CRM portal. Missed Calls and SMS Reports are populated. Campaign, Dispositions, Reschedule and Agents for automatic call distributor (ACD) telephone system Cloud Conference - Multiple users, Recordings and Reports export for Admin and User panel. CRM Template - Populated dynamic customer products for leads and tickets to generate cloud services.
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