Preetham Devraj
Team Leader at Atmecs Global Inc
Based in Hyderabad, India
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Seniority
Manager
Department
Operations
Location
Hyderabad
Industry
IT Services and IT Consulting
Company size
1.3K
Contact information
Reveal Preetham's email and phone
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p•••••••@atmecs.com
Phone
5 credits+91 ••• •••• ••••
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Background
About Preetham Devraj
A highly motivated ambitious individual with 13+ years of demonstrated expertise in directing service operations in customer service, troubleshooting, and technical resolution in a call center environment. Possessing excellent management skills and having the ability to work with the minimum of supervision. Knowledge about overseeing schedules, administration and training. Hardworking and detail-oriented leader experienced in call center environment, customer service management and team leadership. Accomplished in improving customer satisfaction, increasing quality and reducing call times with hands-on leadership of call center operations. Evaluates staff performance against forecasted trends and makes proactive adjustments to policies and procedures. Proficient in MS Excel and SalesForce CRM.
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