Preethi Vijeyakumar

Background

About Preethi Vijeyakumar

Experience in Salesforce Administration.• Good Experience in working with Salesforce Configuration setups, setting up Roles, Profiles, Page Layouts customization, Workflows, Email Alerts, Tasks, Actions and Workflow approval process.• Expert in working with administration setup like Manage Users, Security Controls, configure security settings, sharing settings and Data Management.• Excellent in creating and customizing Salesforce applications based on business requirements.• Good experience in generating reports and dashboards for business needs.• Expert in creating Objects, Fields, Setting-up New Users, validation rules and assignment rules.• Expert in Campaign Management, Lead Generation, Converting Leads, Creating Lead Assignment Rules, and Automating Leads.• Managing data sharing rules, role hierarchy, and OWD settings• Experience in using Data Loader, Import Wizard.• Excellent in understanding and documenting business requirements. • Excellent in capturing user requirements• Experience in training users in salesforce CRM• Excellent in data entry• Ability to maintain confidential data and take right decisions.• Possess excellent verbal and written communication skills.• Good experience of working in fast-paced team environment.• Ability to maintain and establish good relationships with clients.• Familiar with the principles and practices of customer services.• Ability to perform tasks individually and as a team.• Self-motivator, ability to take initiatives with excellent time management skills.