Preeti Banerjee

Background

About Preeti Banerjee

As a dedicated Project Management professional specializing in IT Service Transition, I bring a results-oriented approach to managing complex projects and driving operational excellence. With a proven track record of increasing project delivery efficiency by 25% through the successful management of over 15 bespoke contracts, including innovative SD-WAN solutions, I focus on transforming the way teams collaborate and deliver services. During my tenure at British Telecom India, I directed the implementation of ITIL processes that resulted in 100% sign-off from support and business teams. One key achievement was establishing robust risk management strategies that led to a remarkable 40% reduction in service incidents, enhancing overall service reliability. I thrive on fostering cross-functional collaboration, leading workshops that improved service delivery timelines by 25%. My strategic vision ensures alignment with business objectives, achieving a 40% boost in stakeholder alignment scores. I am eager to connect with like-minded professionals. Let’s collaborate on projects that challenge the norm and create impactful solutions in the ever-evolving landscape of IT service management!