Preeti Thakur
Front Office Representative at Kelowna Gymnastix
Based in Kelowna, Canada
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Seniority
Staff
Department
Customer/Client Service
Location
Kelowna
Industry
—
Company size
13
Contact information
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p•••••••@kelownagymnastix.ca
Phone
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Background
About Preeti Thakur
As a highly skilled 'Client Services Representative' with extensive experience in 'technical support','data reporting', and 'administrative processes', I thrive in helping organizations streamline operations and improve service delivery. I am proficient in utilizing a range of industry-standard tools, including 'SQL','Power BI','Freshservice','Freshdesk', and 'Azure Devops', to support efficient customer service and data-driven decision-making. With a strong background in 'Microsoft 365'(Excel, Word, Powerpoint, Teams, SharePoint), I specialize in troubleshooting technical issues, creating custom reports using tools like 'OneCyris', and providing end-user training and documentation. My expertise in managing complex workflows, collaborating within cross-functional teams, and delivering solutions ensures that I contribute to both client satisfaction and organizational success.
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