Prem Tilak

Background

About Prem Tilak

A result oriented leader with extensive experience in building and managing large high performance teams having made a transition to managing corporate real estate and facility. More than 20 years of cross functional experience in the areas of: Strategic & Tactical Planning Operations Management Risk mitigation and management Quality Assurance & Audits Process Design & Management Process Transition Project Management Client Relationship Management Building high performance teams An Out-of-the-Box thinker with a flair for identifying & adopting emerging trends & addressing industry requirements to achieve organisational objectives. A strategic planner with proficiency in streamlining business processes, defining continuous improvement processes, accelerating employees’ strengths and building high performance teams. Expertise in mapping business requirements and developing and implementing processes Experienced in leading & participating in six sigma & lean projects Deftness in setting out quality standards for various operational areas; implementing quality systems & procedures to facilitate a high-quality customer experience, while adhering to the SLA. Exceptional communication, presentations & mentoring skills with distinguished abilities in developing business continuity plans, procedures and service standards for business excellence.