Preston Hattaway

Background

About Preston Hattaway

Preston currently serves as the Senior Operations Manager at Pilot Catastrophe Services, Inc. He has a diverse professional background in construction, real estate investments, and sales, which made it easy for him to transition into his insurance adjusting career. He began his career as an adjuster with Pilot in 2005 after witnessing the destruction caused by Hurricane Katrina. Throughout his 20-year journey with Pilot, Preston has taken on many roles such as inside adjuster, field adjuster, large loss property adjuster, adjuster trainer, administrative manager, field manager, inside manager, storm manager, and Xactimate Affiliate Trainer. In addition to training adjusters, Preston has also worked with his colleagues to design several training classes for Pilot, such as Light Wind & Hail, Storm Preparedness, Train the Trainer, Hurricane Preparedness, Complex Adjusting Fundamentals, Property Field Claims College, and various client-specific training classes.Currently, he plays a pivotal role in leading the field operations for many of the insurance industry's leading carriers under the Pilot Services on Demand program.