Primoz Mahne
Service Design Consultant at Re Do
Based in Slovenia
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Seniority
Staff
Department
Information Technology
Location
Slovenia
Industry
Technology; Information and Internet
Company size
10
Contact information
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p•••••••@redo.si
Phone
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Background
About Primoz Mahne
With over three years as a Service Design Consultant at re:do, I specialize in delivering innovative customer experiences and digital transformation in the telecom industry. Leveraging my background in design research and user centered service development, I contributed to redefining telecom services by introducing a fully digital mobile network operator app. This greenfield project has achieved a seamless onboarding process under three minutes, a leading NPS score, and a 90% customer support satisfaction rate. Previously, I worked with A1 Slovenija as a Service Design Professional, further honing my expertise in strategic design and customer-centric innovation. I am passionate about enabling organizations to craft user-first solutions and foster meaningful customer relationships. My goal is to empower teams to achieve impactful, design-driven business outcomes.
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