Princy John
Director of Operations at Taskus
Based in Gurugram, India
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Seniority
Director
Department
Operations
Location
Gurugram
Industry
Outsourcing and Offshoring Consulting
Company size
39K
Contact information
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p•••••••@taskus.com
Phone
5 credits+91 ••• •••• ••••
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Background
About Princy John
Over 16 years of cross-domain experience in the areas of Operations, Process Management and Client servicing People Management: Expert at managing and leading teams for running successful process operations and experience of developing procedures, service standards for business excellence Customer Experience: Precision in monitoring delivery of high-quality customer experience, elevating customer satisfaction, while adhering to the SLAs and work processes and thus managing cost-effective operations. Interpersonal Skills: Possess proactive attitude, excellent interpersonal, communication and organizational skills with proven abilities in team management and customer relationship management.
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