Priscila Neves
Coordenadora De Ouvidoria at Nubank
Based in Osasco, Brazil
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Seniority
Manager
Department
Customer/Client Service
Location
Osasco
Industry
Financial Services
Company size
13K
Contact information
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p•••••••@international.nubank.com.br
Phone
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Background
About Priscila Neves
Gestão da Experiência e Atendimento ao Cliente em empresas dos segmentos financeiro, aéreo e e-commerce.Gestão da qualidade, controles internos, melhoria de processos, pesquisas de satisfação, programa de excelência e programa de crise.Forte atuação ao suporte e gestão de indicadores de performance em Contact Center.Habilidade em gestão e desenvolvimento de equipes multifuncionais, compartilhando decisões e responsabilidades, alinhadas com as metas e objetivos da organização.
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