Priscila Torcato

Background

About Priscila Torcato

As a Service Coordinator at Melitta Professional Coffee Solutions, I leverage my degree in Business Administration and my diplomas in Project and Program Management to deliver high-quality service and solutions to our clients. I have over three years of experience in this role, and over six years of experience in IT Service Management, working in large and reputable companies. My core competencies include business process management, problem solving, customer relationship management, quality management, continuous improvement, and stakeholder engagement. I have a proven track record of leading and delivering end-to-end process improvement projects that have a tangible impact on organizational outcomes. I also have experience in training and coaching individuals on business process methodologies and best practices. I am a team player who is self-motivated, loyal, flexible, and hands-on. I have a strong desire to help Melitta be the market leader in coffee solutions and to exceed our clients' expectations.