Priscilla Marchetti

Background

About Priscilla Marchetti

Nationality: Dual Citizenship (Brazilian & Italian) Bilingual (Portuguese and English) 0833217221 (Mobile/WhatsApp) cilla.marchetti@gmail.com I am a bilingual professional (Portuguese and English) holding a BSC in Business Management, Social Media Marketing Diploma and over 10 years of experience in customer service, sales, marketing, accounts payable and receivable and contract management. Proven experience in increased competitiveness through marketing campaigns, gathered data about the marketplace, understood business objectives, created surveys, performed SWOT analysis, updated their knowledge of market trends, and advised management. Career Highlights - Strong experience in administrative support and customer service while facilitating the achievement of business and sales goals; issued customer invoices prepared monthly customer statements, issued customer account statements, received payments through various methods, conducted auditors, built relationships and solved costumer's conflicts/issues- Earned a reputation for identifying and resolving potential customer-facing problems and discrepancies, leading to a significant boost in customer satisfaction and loyalty- Established solid and trusting relationships through exceptional communication and interpersonal skills- Excelled as an administrative assistant with managers, providing further support in tasks such as scheduling/calendar management, documents submissions, database maintenance, work team meetings, customers meetings (one to one), operational arrangements, auditors on site, management of teams and conflicts- Ensured billing operational efficiency and accuracy through accounts receivable, data analysis, invoices/payments management and operational records. I’m always interested in hearing from former colleagues, managers, or just interesting professionals, so feel free to contact me if you’d like to connect.